Frequently Asked Questions
Everything you need to know about our sustainable fashion collection.
What materials are used in Balance of Nature clothing?
We prioritize the planet by using 100% organic cotton, Tencel, and recycled polyester. All our dyes are non-toxic and low-impact to ensure harmony between your skin and the environment.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. We also offer carbon-neutral express shipping options at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for sustainability reasons, we encourage customers to check our size guide carefully to reduce return-related carbon emissions.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping times vary by location, typically ranging from 10-21 business days depending on customs processing.
How should I care for my garments?
To extend the life of your clothes and save energy, we recommend washing in cold water with eco-friendly detergent and hanging to dry whenever possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.